Warranty Policy

This is Our Warranty, which describes Our policies and procedures on the products or services we offer you. We try our best to bring you the best and most reliable warranty for all of the products and services we offer at Alef By Cordoba. Our warranty policies are centered on the idea of bringing you the best product and service coverage we can offer you. Please review our terms before you reach out.

Last Updated:

October 12, 2021

This warranty is your exclusive warranty and there are no warranties that extend beyond the description contained here. The warranty is valid for the original retail purchaser and is not transferable and only applies if purchased directly from Alef By Cordoba.


We do not offer a warranty on products or materials that were brought to us.


We do not have a warranty on limited or discontinued items. These products include but are not limited to closeout items, face covers, tumblers, etc.


Normal wear and tear (including chips and scratches, abrasions, discolorations, or fading due to usage or exposure to sunlight or washing) are not covered by our warranty. Damage caused by abuse, misuse, neglect, unauthorized alterations or repairs, water damage, or failure to follow recommended care and use instructions will not be covered by the warranty.


Proof of purchase must be provided upon request in order to verify warranty coverage. Please retain purchase receipts for your records.


Accessories

Cutting Boards

We have a 90-Day warranty on all of our cutting boards and their engraving.


Knifes

We have a 90-Day warranty on all of our knives and their engraving.


Tumblers

We have a 90-Day warranty on all of our tumblers and their engraving.


Apparel

Clothing

We have a 30-Day warranty on all of our clothing and their embellishments, being HTV, MC Prints, Patches, or Embroidery.


Headwear

We have a 30-Day warranty on all of our caps and their embellishments, being Patches, or Embroidery.


Prints

Banners

We have a 1-Year warranty on banners.

Expect color to fade about 10% the first year. Normal color fading is not covered by the warranty.


Graphics

We have a 14-Day warranty on graphics if it was installed by the customer.

We have a 90-Day warranty on graphics if it was installed by a representative of Alef By Cordoba.

We do not offer a warranty for thin graphics (<⅛”).

Warranty is voided if a third-party installed or attempted to install the vinyl lettering.


Magnetic Sign

We have a 30-Day warranty on fully-printed magnetic signs.

We have a 90-Day warranty on one-color magnetic signs.


Vinyl Lettering

We have a 14-Day warranty on all of our vinyl lettering if it was installed by the customer.

We have a 90-Day warranty on all of our vinyl lettering if it was installed by a representative of Alef By Cordoba.

We do not offer a warranty for thin lettering (<⅛”).

Warranty is voided if a third-party installed or attempted to install the vinyl lettering.